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To send a query about a layout open the right Side Panel.
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To raise a query about an entity (space, fixture or zone), select the entity on the layout then open the right Side Panel.
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Click the Raise Query button.
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Click on the To button to view a list of users either by searching or by browsing.
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From the list of contacts in the to list, select one to assign the query to in the Assigned drop down and select a Due date. These fields are optional so do not have to be completed.
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Enter a Subject, amend the Priority if required, add any Attachments, enter Query text and click Send.
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The recipent will see a notification for the query in the Messages icon (the envelope) on the right of the Nav Bar.
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Clicking on Messages will launch the Query Tracker.
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The first icon, the envelope, represents whether the query is read (envelope open) or unread (envelope closed). The second icon represents the type of query, in this case Space Location or Layout. The third icon shows that the query is either open or closed. The colour of the circle in the fourth icon represents the priority (red = High).
To open a query, click the envelope icon on the far right. .png) The View Query Thread screen will open.
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